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SHIPPING INFORMATION

We offer regular and express shipping options for Domestic, and standard regular post International deliveries. Orders are generally processed within 24 hours and shipped the following business day from Sydney, Australia. 

NUMB® processes orders on Monday ⏤ Friday, although most orders will be shipped out within 2 business days or less, please allow up to 5 business days. You will receive an email confirmation with tracking details when your order has shipped. 


+ DOMESTIC DELIVERY / AUS

REGULAR POST

  • 3 to 5 business days ⏤ $9.95 AUD

EXPRESS POST

  • 1 to 2 business days ⏤ $20.00 AUD

+ INTERNATIONAL SHIPPING

REGULAR POST

  • 14 to 21 business days
  • 30 - $45 AUD *Depending on shipping location / weight, cost will be calculated at checkout.

CUSTOM DUTIES

You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from NUMB®, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of Australia may be subject to import taxes, customs duties and fees levied by the destination country.

The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

*Please note: NUMB® reserves the right to request additional information to verify your order. Your order may need to be placed on hold and/or canceled until the order can be verified. We do this to protect the identity of our customers so that we can provide a safe online experience.